Course Details

Apply safety critical communications in the rail environment


This course is designed to develop and further increase participant’s communication and negotiation skills across the rail industry and improve safety critical communications behaviours.

This course will revise, refresh and reset your existing skills in communication and practice applying effective safety critical communications behaviours to the rail industry.



Upon successful completion of all assessments, students will receive:

Statement of Attainment (Nationally Recognised)
  • TLIF0008 - Apply safety critical communications in the rail environment


The following topics are covered within this course:

  • Provide timely and accurate operational information and coordination
  • Communicate accurate operational information
  • Contigency management skills to respond to unplanned situations
  • Issue and record rail operational information

Entry Requirements

Including Language Literacy and Numeracy (LL&N):

Participants will undergo an LL&N assessment at the commencement of the course. This course requires participants to have LL&N levels to be able to:

  • Read and understand work safety signs and symbols
  • Read and understand workplace policies and procedures
  • Read and understand instructions procedures and information
  • Communicate identified hazards and operational information
  • Complete written authorities
Participants must also:
  • Have completed the TLIF2080 Safely access the rail corridor (TfNSW SX52 accessing the rail corridor formally RISI) course and provide the Statement of Attainment of successful completion of the course
  • Be engaged by Sydney Trains, TfNSW or NSW TrainLink as an employee or contractor

Assessment Methods

The following assessment methods are used within this course:

  • Theory assessment (open book)
  • Practical assessment
  • Role play scenarios

Delivery Method

  • This course is facilitated via a face to face workshop



Book directly into a course

Name Date Time Location Available Spaces Cost